Essential Steps to Take in Case of a Basement Flooding Emergency

Posted: Jun 10, 2025
Author: AdvantaClean of West Knoxville

• Safety First. If the flooding poses an immediate threat, you should evacuate your family to higher ground and contact emergency services. Floodwater may contain contaminants or create electrical hazards. Furthermore, you should never enter a flooded basement until you’re sure it’s safe—your belongings can be replaced, but your safety is paramount.
• Turn Off All Utilities. After you’ve ensured everyone’s safety, turn off the electricity, water, and gas supply to your home. This will prevent electrical hazards and further water damage. If you’re unsure how to turn off the utilities, you should contact your service providers for assistance.
• Document the Damage. Once the immediate danger has passed, document the damage extensively. Take photos and videos of the flooded areas and any damaged belongings, as well as detailed notes about water levels and possible sources of the flooding. This information will be crucial in case you file an insurance claim.
• Contact an Emergency Basement Flood Cleanup Service. The longer floodwater sits in your basement, the more damage it can cause. Therefore, contact a professional emergency basement flood cleanup service as soon as possible. They have the expertise and equipment to quickly remove the water, dry out the affected areas, and advise you on post-cleanup water damage restoration efforts. We offer this service 24/7, so don’t hesitate to contact us, day or night.