Five Tips for Hiring the Best Water Damage Restoration Company

Posted: Dec 27, 2021
Author: AdvantaClean of West Knoxville

When you have water damage, you want to hire the very best water damage restoration company to take care of your home and belongings. Not doing the restoration correctly the first time can lead to very costly repairs and problems later down the road. Our top five tips for hiring the best water damage restoration company are:

1. Credentials – There are specific industry standard credentials that all water damage restoration companies should have. Two of these standards are EPA Lead-safe certification and IICRC Certification. The company should also be insured and bonded.
2. Transparent – The company should be willing to answer any of your questions. They should be willing to provide you with all credentials, including proof of insurance and bonding.
3. Prompt – Because cleanup after a water problem needs to begin ASAP, any water damage restoration company you hire should be responsive to your calls and be able to promptly show up to begin the cleanup process.
4. Experienced – The company you hire should have experience dealing with similar issues as yours. You should be able to easily find their website and reviews.
5. Customer Service Centered – It is a stressful time when you are faced with water damage. Any company you hire should make you feel respected and understood. They should be willing to answer all of your questions as well as be prompt about returning your phone calls or emails.  

When you follow these five tips, you will be well on your way to hiring a great water damage restoration company that will take care of you and treat you well.